“The bank has delivered steady and healthy profits even in the most turbulent months and years. Nevertheless, the year 2009 was not like any other year for the Board of Directors. The financial turmoil influenced all our work.
In challenging times, rules, procedures and guidelines safeguarding sound decision-making and prudent risk-taking are tested. Corporate governance in its broadest sense makes the difference. It is all about having straightforward and systematic decision making processes assuring clarity of responsibilities, avoiding conflicts of interest and ensuring satisfactory transparency. Governance shall enable the shareholders to take on responsibility and to influence the companies.
Good corporate governance facilitates sound strategy and competent management supporting a healthy corporate culture and successful business activities. It gives the company a competitive edge and enhances trust in the capital market.”
Our mission Making it possible
Our vision To be a Great European bank, acknowledged for its people, creating superior value for customers and shareholders.
Our values
Great customer experiences
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We think and act with the customer in mind
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We understand individual customer needs and exceed expectations
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We deliver professionally
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We create long-term relationships
It's all about people
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We acknowledge that people make the difference
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We enable people to perform and grow
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We foster initiative-taking and timely execution
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We assess performance in an honest and fair way
One Nordea team
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We team up to create value
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We work together across the organisation
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We show trust and assume accountability
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We make rules and instructions clear and applicable
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